Sanchar Saathi portal records over 30 crore visits as citizens help curb telecom fraud

Key facts

• The Sanchar Saathi portal, developed by the Department of Telecommunications (DoT) and launched in May 2023, has recorded more than 30 crore visits.
• Over 60.96 lakh lost or stolen mobile handsets have been blocked, 37.85 lakh traced and more than 14 lakh recovered through the portal.
• More than 4 crore citizen requests to check and report mobile connections issued in their name have been resolved.
• Chakshu received 12.80 lakh inputs on suspected fraud communications, leading to action in 59.82 lakh cases including disconnection of more than 50 lakh mobile connections.
• The Financial Fraud Risk Indicator (FRI), fed by citizen reports and shared via the Digital Intelligence Platform (DIP) with over 1,600 stakeholders, has helped prevent suspected cyber-fraud losses of more than ₹5,000 crore.
• The Sanchar Saathi mobile app is available in English, Hindi and 21 regional languages, and its total downloads have crossed 2.8 crore.
• Victims of cyber-crime can report on the helpline 1930 or at cybercrime.gov.in.