DARPG Releases 50th CPGRAMS Monthly Report for States/UTs Covering September 2026 Grievance Data

Key facts

• The Department of Administrative Reforms and Public Grievances (DARPG) released the 50th monthly CPGRAMS report for States/UTs for September 2026, under the Ministry of Personnel, Public Grievances & Pensions.
• In September 2026, 99,134 public grievance cases were received for States/UTs and 1,15,168 cases were redressed, the highest disposal of the year.
• Uttar Pradesh recorded the highest disposals with 45,970 PG cases, followed by Andhra Pradesh (8,340) and Haryana (6,437).
• As of 30th September 2026, total pendency on the CPGRAMS portal stood at 2,37,128 cases across all States/UTs, an approximate 6.3% decrease over August 2026, with 23 States/UTs having more than 1,000 pending cases each.
• A total of 92,822 new users registered on CPGRAMS in September 2026, with the highest registrations from Uttar Pradesh (15,742).
• CPGRAMS is integrated with the Common Service Centre (CSC) portal, available at over 5 lakh CSCs with 2.5 lakh Village Level Entrepreneurs; 12,996 grievances were registered through CSCs in September 2026, with Karnataka accounting for 54%, the highest share.
• Under the Sevottam Scheme, 1,312 training courses were conducted between FY 2022-23 and FY 2026-27, training approximately 43,738 officers.
• West Bengal completed its full integration with the CPGRAMS portal on 22nd September 2026, and a review meeting with States/UTs was held on 24th September 2026.
• A total of 1,87,362 feedbacks were collected through Call Centre and Online channels in September 2026, of which 75,568 were from States/UTs.